Let’s Talk

About Swimmo products
hi@swimmo.com
Your order & shipping support
orders@swimmo.com

Product Support

Questions and Answers
Video Guides & FAQ
Technical Support or Feedback
Contact Form

Frequently Asked Questions

  • When Swimmo will be delivered?

    We've grown from a Kickstarter project to a company with a highly demanded product among swimmers. Estimated ship out time is 4 to 8 weeks. We do realize it might be frustrating but it is worth the wait! We are still increasing our production capacity and soon we hope to shorten the wait time.

  • How to buy Swimmo watch?

    Swimmo is currently offered in our e-store and selected e-commerce partners. Due to high sales demand, we are focusing on online channels only. If you want to get Swimmo, buy online now.

  • Do you ship products to my country?

    We ship worldwide so wherever you are, you can get Swimmo products. Currently shipping cost is paid by us for the United States and most of Europe. In the rest of countries there is 10 USD flat fee.

  • How can I use Swimmo for other sports?

    Swimmo doesn't measure your out-of-water workouts (e.g. run/bike) on its own, but you can connect Swimmo with Strava/RunKeeper etc. to combine the information these apps store with the heart rate information Swimmo measures.

  • Where can I learn more about all of Swimmo watch features?

    If you want to see a complete list of Swimmo features with descriptions you can find it here. If you'd like to see Swimmo in action you can see our video guides here

    Also, you can check full user manual (PDF).

  • Will I have to pay duties or taxes on top of product price?

    Your Swimmo will be sent as a trackable package with declared value using reputable courier service. It will be free of any duties or additional taxes for orders to the United States and European Union (including EU VAT).

    For other countries, the international shipping cost is paid upfront, but still, some duties/taxes may apply depending on your country.

Retail & Distribution

Become a reseller or distributor.
retail at swimmo.com

Media & Reviews

For media, press & bloggers.
media at swimmo.com

Offices

US Office

US Office

Swimmo Inc.
3500 S Dupont Hwy
Dover, DE 19901
United States

R&D Center

R&D Center

Swimmo sp. z o.o.
Baraniaka 88E/F
61-131 Poznan
Poland, Europe


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