Let’s Talk

About Swimmo products
Your order & shipping support

Product Support

Questions and Answers
Video Guides & FAQ
Technical Support or Feedback
Contact Form

Frequently Asked Questions

  • When Swimmo will be delivered?

    We have started as a Kickstarter project but now our vision turned into a successful company with thousands of happy costumers. We are happy to say that recently we were able to greatly reduce our shipping time.

    On our main markets, we are able to ship out Swimmo very quickly and internationally it takes a maximum of 4-8 weeks.

  • How to buy Swimmo watch?

    Swimmo is currently offered in our e-store and selected e-commerce partners. Due to high sales demand, we are focusing on online channels only. If you want to get Swimmo, buy online now.

  • Do you ship products to my country?

    We ship worldwide so wherever you are, you can get Swimmo products. Currently shipping cost is paid by us for the United States and most of Europe. In the rest of countries there is 10 USD flat fee.

  • How can I use Swimmo for other sports?

    Swimmo doesn't measure your out-of-water workouts (e.g. run/bike) on its own, but you can connect Swimmo with Strava/RunKeeper etc. to combine the information these apps store with the heart rate information Swimmo measures.

  • Where can I learn more about all of Swimmo watch features?

    If you want to see a complete list of Swimmo features with descriptions you can find it here. If you'd like to see Swimmo in action you can see our video guides here

    Also, you can check full user manual (PDF).

  • Will I have to pay duties or taxes on top of product price?

    Your Swimmo will be sent as a trackable package with declared value using reputable courier service. It will be free of any duties or additional taxes for orders to the United States and European Union (including EU VAT).

    For other countries, the international shipping cost is paid upfront, but still, some duties/taxes may apply depending on your country.

Retail & Distribution

Become a reseller or distributor.
retail at swimmo.com

Media & Reviews

For media, press & bloggers.
media at swimmo.com


US Office

US Office

Swimmo Inc.
3500 S Dupont Hwy
Dover, DE 19901
United States

R&D Center

R&D Center

Swimmo sp. z o.o.
Baraniaka 88E/F
61-131 Poznan
Poland, Europe

Change the language