Let’s Talk

About Swimmo products
hi@swimmo.com
Your order & shipping support
orders@swimmo.com

Product Support

Questions and Answers
Video Guides & FAQ
Technical Support or Feedback
Contact Form

Frequently Asked Questions

  • When Swimmo will be delivered?

    We've grown from a Kickstarter project to a company with a highly demanded product among swimmers. Estimated ship out time is 4 to 8 weeks. We do realize it might be frustrating but it is worth the wait! We are still increasing our production capacity and soon we hope to shorten the wait time.

  • How to buy Swimmo watch?

    Swimmo is currently offered in our e-store and selected e-commerce partners. Due to high sales demand, we are focusing on online channels only. If you want to get Swimmo, buy online now.

  • Do you ship products to my country?

    We ship worldwide so wherever you are, you can get Swimmo products. Currently shipping cost is paid by us for the United States and most of Europe. In the rest of countries there is 10 USD flat fee.

  • United States. Will I have to pay duties or taxes on top of product price?

    Your Swimmo will be free of any duties or additional taxes, because your package will be sent from U.S. warehouse.

  • European Union. Will I have to pay duties/taxes on top of product price?

    Your Swimmo will be free of any duties or taxes, because your package will be sent from warehouse in European Union. What’s more, the EU VAT tax is paid by us.

  • Other countries. Will I have to pay duties/taxes on top of product price?

    Your Swimmo will be sent as a trackable package with declared value using reputable courier service. The international shipping cost is paid upfront, but still some duties/taxes may apply depending on your country.

Business Dev.

Let’s talk about what we can do together.
partnership@swimmo.com

Retail & Distribution

Become a reseller or distributor.
retail@swimmo.com

Media & Reviews

For media, press & bloggers.
media@swimmo.com

Offices

US Office

US Office

Swimmo Inc.
3500 S Dupont Hwy
Dover, DE 19901
United States

R&D Center

R&D Center

Swimmo sp. z o.o.
Baraniaka 88E/F
61-131 Poznan
Poland, Europe


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